Shipping Policy

Last Updated: July 10, 2026

Thank you for shopping with EaseHaus store. This Shipping Policy explains how we process and deliver your orders.

Order Processing

Orders are typically processed within 5-8 business days after payment has been successfully received.

Orders placed on weekends or public holidays will be processed on the next business day.

If there is an unexpected delay in processing your order, we will notify you as soon as possible.

Shipping Destinations

We currently ship to customers in:

• Nigeria

• United States

• United Kingdom

• Canada

• Australia

• Most countries worldwide

If we are unable to ship to your location, you will be informed before your order is processed.

Estimated Delivery Times

Estimated delivery times vary depending on your location and the shipping method selected.

• Nigeria: 5–15 business days

• United States: 5–12 business days

• United Kingdom: 5–12 business days

• Canada: 7–15 business days

• Australia: 7–15 business days

• Other International Destinations: 7–20 business days

Please note that these are estimates only and are not guaranteed.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery address, the products ordered, and the available shipping methods.

Any applicable taxes, customs duties, or import fees are the responsibility of the customer unless otherwise stated at checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information, where available.

Please allow up to 48 hours for tracking information to become active after shipment.

Multiple Shipments

Because we work with multiple suppliers and fulfillment centers, your order may arrive in separate packages. You will not be charged additional shipping fees for split shipments unless clearly stated at checkout.

Delivery Delays

While we aim to deliver your order within the estimated timeframe, delays may occur due to:

• Customs inspections

• Weather conditions

• Carrier delays

• High order volumes

• Public holidays

• Other circumstances beyond our control

We appreciate your patience if delays occur.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided, delivery may be delayed or the package may be returned. Additional shipping charges may apply for reshipment.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost during transit, please contact us as soon as possible.

For damaged items, please provide clear photographs of the product and packaging so we can investigate and offer an appropriate resolution.

Undeliverable or Refused Packages

If a package is returned because of an incorrect address, failure to collect the package, or refusal of delivery (except where required by law), we may deduct the original shipping costs and any return shipping fees from your refund where permitted.

Contact Us

If you have any questions about shipping or your order, please contact us through the contact information provided on our website. We are happy to assist you.